You can cancel or change your appointment at anytime by entering your email address and password. However, a charge will be applied if you cancel your appointment less than 48 hours prior to your appointment.
Will my printed photos look better than the proofs?
Yes, our online proofs and our physical proofs are set at a lower resolution and are copyrighted. Actual prints are developed at the highest resolution and quality available. Your finished photos will be also adjusted for light and tone.
Please contact customer service by emailing us at firstname.lastname@example.org. Please explain the problem and a representative will get in touch with you to resolve the problem to ensure you are completely satisfied.
How long does it take to receive my package order?
Please allow 4-6 weeks from the date of order placement for your order to be shipped out to you. Once your order is shipped the students email address on file will receive a shipping email with the tracking number for Canada Post.